A woman has been embroiled in a High Court dispute over whether national lottery operator Camelot owes her £10 or £1m.
Joan Parker-Grennan is suing the company, saying they were “obliged” to pay her a six-figure sum for misrepresenting her in an August 2015 Instant Win Game lottery Win over £10.
Judges at London’s High Court were told there was a “technical problem” that caused two numbers designated with a prize of £10 to be highlighted on Mrs Parker-Grennan’s screen, along with two other matching numbers designated for £10million bonus.
This caused “different graphic animations” to appear on the screen, confusing Mrs. Parker-Grennan.
Camelot disputed her claim and said she would only be required to pay £10.
Mrs Parker-Grennan said if Camelot could not prevail at trial, there should be a summary judgment – usually where there was no defense or where the plaintiff believed the defense had no real hope of success.
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However, Camelot’s legal team asked for the case to be dismissed.
Lawyer Philip Hinks said the operator was only responsible for paying the computer system’s “pre-determined ticket outcome”, which was £10 at the time.
He said there were “substantial” factual disputes about the predetermined outcome that the judge could not resolve.
Barrister James Couser, representing Mrs Parker-Grennan, said she was entitled to judge because the online system did not perform as programmed and therefore breached the terms and conditions players agreed to before starting the game.